Agent - Reservation and Ticketing Call Centre

Oman , Muscat , Muscat, Oman ,   |  Updated 14/02/2019


Other Information

Price :

OMR 0.000

Description :

Company: Oman Air

Job description / Role

- Should be fully conversant with all Oman Air customer series procedures. Ticketing and Reservation system. Reservation policies and Company policies and procedures

- Issue all tickets correctly and legibly abiding to all IATA ticketing rules and regulations

- Answer all incoming telephone calls courtesy and quickly

- To establish and maintain a good working relationship with Oman Pair passengers, Travel agents and tour operators

- Provide Oman air customer (passenger and travel agents) all service to the companies standards

- To be able to work under minimum supervision under the defined guidelines

- Quits fares

- To be competent enough to provide special service to passengers such as special meals, stretcher, wheel chair, meet and assist, etc.

- Adhere to all management decisions

- Strictly adhere to ticketing and reservation ethics

- Reduce reservation cost to the minimums

- Adhere to Company ethics and standard at all times

- Groom, conduct and present in accordance with eh Company's image

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I want thiz job

Agent - Reservation and Ticketing Call Centre


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